A better way to meet online

We've rebuilt online sessions to be easier for patients to join and steadier on a weak connection.

Joining is easier for patients

Send a patient or guardian the link to your session and they join straight from it. There's no account to create and no password to remember. They land on a quick screen to type their name and check their camera, microphone and speakers before anything goes live, so the first half-minute isn't spent on “can you hear me?”

A waiting room, so no one walks in unannounced

When someone joins, they wait on a “ready to join” screen until you let them in. You see who's waiting and admit them with a click. Nobody appears in your session before you're ready, which matters when you're still wrapping up notes from the session before.

Steadier on a poor connection

If the connection is patchy, you can drop the video quality in the call settings to keep the conversation going rather than freezing up. On a good line, leave it high.

Chat without leaving the call

There's a slide-out chat beside the video for sharing a link, a spelling, or a quick note mid-session, without anyone having to read it aloud.

You can start a call straight from a patient's profile or from the calendar, and it opens right inside Synopsis.